Introduction
Clash Casino ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide while using our services. By accessing or playing on Clash Casino, you agree to this Privacy Policy.
🔒 Your Privacy Matters
We are committed to maintaining the highest standards of data protection and privacy. Your trust is essential to us, and we take your privacy seriously.
1. Information We Collect
When you use Clash Casino, we may collect the following types of information:
Personal Information
- Full name
- Email address
- Phone number
- Date of birth
- Payment details
Account Information
- Username and password
- Game history
- Deposit and withdrawal records
- Promotions used
- Account preferences
Technical Data
- IP address
- Browser type and version
- Device information
- Operating system
- Usage analytics
Optional Data
- Survey responses
- Support requests
- Feedback and reviews
- Marketing preferences
2. How We Use Your Information
We use the information we collect for the following purposes:
Account Management
- Create and manage your Clash Casino account
- Verify your identity and eligibility
- Process account updates and preferences
- Maintain account security
Payment Processing
- Process deposits and withdrawals
- Verify payment methods
- Prevent fraud and money laundering
- Maintain transaction records
Customer Support
- Respond to your inquiries and requests
- Provide technical support
- Resolve account issues
- Improve customer service
Platform Enhancement
- Offer personalized promotions and bonuses
- Analyze gameplay patterns for fair play
- Improve platform functionality
- Develop new features and services
Legal Compliance
- Comply with gaming regulations
- Meet financial reporting requirements
- Respond to legal requests
- Protect against fraud and abuse
3. Payments & Security
Clash Casino maintains the highest security standards for all payment transactions.
🔒 Direct Payment Processing
Clash Casino does not use agents for payments. All transactions are processed directly through our secure platform.
Accepted Payment Methods
Cash App
Apple Pay
Google Pay
Bitcoin
Security Measures
- All transactions are processed through secure, encrypted systems
- We do not store complete payment details (full credit card or bank account numbers)
- SSL encryption protects all data transmission
- Regular security audits and monitoring
- Compliance with industry security standards
4. Data Sharing & Disclosure
We are committed to protecting your privacy and do not sell or rent your personal information to third parties.
Limited Data Sharing
We may share limited data only with the following entities:
- Payment Processors: For transaction completion and verification
- Service Providers: IT support, hosting, security, and analytics services
- Regulatory Authorities: When required by law or to protect the platform
- Legal Requirements: In response to court orders or legal proceedings
🛡️ Data Protection Commitment
All third-party service providers are bound by strict confidentiality agreements and may only use your data for the specific purposes we authorize.
5. Cookies & Tracking
Clash Casino uses cookies and similar technologies to enhance your gaming experience.
How We Use Cookies
- Essential Cookies: Required for basic platform functionality
- Performance Cookies: Help us analyze site performance and usage
- Preference Cookies: Remember your settings and preferences
- Security Cookies: Enhance platform security and prevent fraud
Cookie Management
You may disable cookies in your browser settings, but some platform features may not function properly. We recommend keeping cookies enabled for the best gaming experience.
6. Data Retention
We retain your information for as long as necessary to provide our services and comply with legal obligations.
Retention Periods
- Active Accounts: Information is retained while your account is active
- Closed Accounts: Certain information may be retained for legal, financial, or compliance purposes
- Transaction Records: Maintained for regulatory compliance and audit purposes
- Security Logs: Retained for fraud prevention and security monitoring
🗂️ Secure Data Storage
All retained data is stored securely using industry-standard encryption and access controls.
7. Your Rights
As a Clash Casino player, you have the following rights regarding your personal information:
Access and Control
- Access: View and download your personal information
- Update: Correct or modify your account information
- Delete: Request deletion of your account and data
- Portability: Request a copy of your data in a portable format
Communication Preferences
- Opt-out: Unsubscribe from promotional emails and marketing
- Preferences: Manage your communication settings
- Notifications: Control push notifications and alerts
Support and Inquiries
For any privacy-related questions or to exercise your rights, please contact our customer support team.
8. Security of Your Data
We implement comprehensive security measures to protect your personal information.
Security Measures
- SSL Encryption: All data transmission is encrypted using industry-standard SSL
- Secure Servers: Data is stored on secure, monitored servers
- Access Controls: Only authorized staff have access to personal information
- Regular Audits: Security systems are regularly tested and updated
- Fraud Monitoring: Advanced systems detect and prevent fraudulent activity
⚠️ Security Notice
While we take strong precautions to protect your data, no system is 100% secure. Users share data at their own risk, and we encourage you to use strong passwords and keep your account information secure.
9. Updates to Privacy Policy
Clash Casino may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
Notification of Changes
- Significant changes will be posted with a new Effective Date
- Users will be notified of major policy updates
- Continued use of Clash Casino constitutes acceptance of updated policies
- Previous versions will be archived for reference
Review Process
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
Final Note
Your trust is important to us. Clash Casino is committed to protecting your data, keeping payments safe, and ensuring a fun and fair gaming experience.
🔒 Your Privacy, Our Priority - Clash Casino
